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Frequently Asked Questions
We do not offer trials as we prioritize quality and stability for our customers. However, if you are dissatisfied, we offer free refunds and cancelation at any time.
We offer money back guaranteed, if you are not satisfied with our servers (rarly happend) , we will sent you a full refund within 48 hours By contact us trough email or whatssap or live chat.
We support a range of devices, such as Smart TVs, Firestick, Mag Boxes, VLC, PC, Mac, Apple TV, DreamBoxes, Enigma, Android Boxes, and Android Smartphones. Overall, We support all devices.
To ensure a smooth streaming experience with Streaming Service, we recommend having an internet connection with a
speed between 30 to 50 Mbps. If your internet speed falls below 20 Mbps, you are likely to encounter
buffering issues. This higher speed range helps to maintain consistent quality and uninterrupted service.
If you submit a ticket for technical support or account activation, you can expect a response within 1 to 2 hours. We aim to reply within an hour of receiving a ticket. Please be aware that during busy periods, response times may extend up to 3 hours.
As soon as your payment is completed, we instantly deliver your subscription details, along with a simple installation guide for all devices. You'll also receive access to customer support via email and WhatsApp.
With our streaming service, your subscription works on multiple devices, though only one device can stream at a time.
After you make the payment for your Streaming subscription, we will send you an Streaming installation email with your access information and installation instructions for all types of devices and applications (Smart TVs / Android Box / PC / Mac / Smartphone / Apple TV / Tablet / iPad). / MAG BOX nad other boxes / Firestick /And More).
No but We will contact you via email to renew your subscription once it expires.